Prices are quoted for one day of use. This means
the rental will be received the day prior to the event and returned
the day after the event. Additional charges may apply for same day delivery
and pick-up. Special rates are available for
longer-term rentals. Additional charges will be incurred if the customer
does not return the merchandise to C & N by the date on the rental
contract. Prices are subject to change.
A credit card (Visa, MasterCard, Discover) is required to secure an
order. If the rental items are returned dirty, damaged, or are missing,
a replacement or service charge will be charged to the credit card.
We accept cancellations and reductions of rental
orders without charge if we are notified within three business days
of the scheduled delivery or customer pick up of the items. Within three
business days, the customer is responsible for total payment. Canopies
and tents are excluded from this cancellation policy, as different procedures
apply. There are no refunds on unused equipment.
Because of their value and limited availability, tents are subject to
different rental terms and conditions. A special tent contract is required
to confirm the reservation of a canopy or tent. The completed tent contract
will be prepared for you at the time of your reservation. A maximum
of two weeks will be allowed for the returned of the signed contract.
Until the tent contract is signed and returned, the tent reservation
is not confirmed. Upon signing the contract, the customer is responsible
for payment of the tent rental, even if the customer chooses to cancel
the reservation.
The rental contract states the condition in which
specific items should be returned. Please read and follow these terms.
The customer will be charged a replacement cost and/or service fee for
items not returned in the proper condition and containers.
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